Customer Services
Customer Service Request
Free Home Inventory Software
How will YOU respond to this?
Home Owner after the disaster: "We're thankful no one was hurt."
Insurance Agent: "We need to get a claim filed. Please list each item that was damaged or destroyed, including make, model and serial number. Include the receipts you have or the purchase date and location. You do have records - don't you?
At Town and Country Insurance of Jonesboro we hope you never have a devastating event such as the one mentioned above. Being prepared for the unexpected is why you purchased your insurance in the first place, correct? Let us offer this additional service to you to insure you know YOUR stuff.
Click here to download FREE Home Inventory Software.
Our Team
Contacting Us
Phone: (870)932-7448
Toll-Free:(800)382-3219
Fax:(870)932-7415
Address: 447 Southwest Drive
Jonesboro, AR 72401
Jim Agan
Life & Employee Benefits Department
- 11 years of insurance experience, eight with Town and Country Insurance
- 1984 Graduate of Abilene Christian University In Abilene Texas with a BBA in Marketing
- Member of the Greater Jonesboro Chamber of Commerce
- Board Member-David Puryear Center in Jonesboro
Pierce "Bubba" Barnett
Property & Casualty/Commercial Lines
- 41 years in Insurance Business/35 years with Town & Country
- Lifetime Resident of Arkansas
- Attended Arkansas State
- Charter Member of Jonesboro Unlimited
- Board of IIAA
- Previous National Committee of Trusted Choice Junior Classic
- 2006 Allen Kennedy Honoree (Highest Honor for a Trust Choice Agent)*
*The Allen Kennedy Award (only one awarded per year) is considered to be the highest honor that an Independent Agent can be given. Each recipient exemplifies the best in insurance sales, customer service and community service.
Deborah Benafield
Life & Employee Benefits Department
- Entered Insurance Business in 1983
- Attended Southwestern State University—Oklahoma
- Member for 17 years National Assoc of Health Underwriters
- Obtained Certified Senior Advisor in 2006
- United Way Volunteer
- Member of Jonesboro Chamber of Commerce
Dick Darouse
President
- 42 years of Insurance Experience—33 years at Town and Country Insurance
- Lifetime resident of Arkansas
- Eagle Scout
- 1969 Graduate of ASU—BS in General Business
- Member of the Greater Jonesboro Chamber of Commerce
- Charter Member of Jonesboro Unlimited
- Member of NAIFA since 1968—National Association of Insurance and Financial Advisors
- Chancellor’s Cabinet at Arkansas State University--Jonesboro
- Board of Directors of the Liberty Bank of Arkansas
Chris Evins
Property & Casualty/Life & Employee Benefits Department
- 2004 Cum Laude Graduate of Arkansas State University
- Board of Directors for ASU Touchdown Club
- 2008 #1 new sales producer in State Auto Producer School
Shannon Kaffka
Property & Casualty/Life & Employee Benefits Department
- 30 yrs Insurance experience, 22 years at Town and Country, Inc.
- Lifetime resident of Arkansas
- Veteran, US Air Force 1966-70
- BSE 1973 from AR State University
- MSE 1976 from AR State University
- President & Board Member of The David E. Puryear Center
- Obtained Certified Insurance Counselor Designation--1994
Drew Nadzam
General Manager Commercial Lines
- 28 years of Insurance Experience
- BS/BA Youngstown State University
- Certified Insurance Counselor
- Associate in Risk Management
- IIAA Field Representative of the Year 1992 and 2000
Brett Strobee
Property & Casualty/Life & Employee Benefits Department
- 2007 Graduate of Arkansas State University College of Business
- Member of Jonesboro Chamber of Commerce
- Entered Insurance and Financial Services Industry in 2007
- Lifetime Resident of North East Arkansas
Benergy Tutorial
Town and Country Insurance is proud to be the only Benergy™ provider in Arkansas. Benergy™ is an award-winning employee benefits and health management portal used by over two million employees and dependents worldwide. This Web-based tool is the most advanced benefits and health management system available to employers — no matter the size. Benergy helps companies demonstrate their dedication to employees by putting them in touch 24/7 with benefits, health, compensation and human resources programs. For employers, Benergy makes HR more efficient and increases employee job satisfaction and productivity. For employees, this innovative online system delivers support tools to manage their health and benefits through a single employer-sponsored portal.